Privacy Policy

How we collect, use, and protect your information.

Last updated: January 2025

Information We Collect

Account Information:

  • • Discord username and ID
  • • Email address
  • • General location (state level for US verification)
  • • Age confirmation (18+ verification)

Task Data:

  • • Task completion records
  • • Submission timestamps
  • • Quality ratings and feedback
  • • Payment history

Technical Data:

  • • IP address (for location verification)
  • • Device type and browser
  • • Usage patterns and preferences

How We Use Your Information

Primary Uses:

  • • Verify eligibility and prevent fraud
  • • Process payments and maintain records
  • • Communicate about tasks and updates
  • • Improve our platform and services
  • • Ensure compliance with client requirements

We Never:

  • • Sell your personal information
  • • Share data with advertisers
  • • Use your info for unrelated marketing
  • • Store sensitive payment details
  • • Track you outside our platform

Data Protection

Security Measures:

  • • End-to-end encryption for sensitive data
  • • Regular security audits and updates
  • • Limited access on need-to-know basis
  • • Secure cloud infrastructure
  • • Automated threat detection

Data Retention:

  • • Account data: Kept while account is active
  • • Task records: 7 years (tax compliance)
  • • Payment history: 7 years (legal requirement)
  • • Inactive accounts: Deleted after 2 years
  • • Marketing data: Deleted on unsubscribe

Your Rights

Access & Control:

  • • Request a copy of your data
  • • Correct inaccurate information
  • • Delete your account and data
  • • Opt out of marketing communications
  • • Restrict certain data processing

How to Exercise Rights:

  • • Contact us via Discord modmail
  • • Email privacy@micromoola.com
  • • Response within 30 days
  • • Identity verification required
  • • No fees for reasonable requests

Data Sharing

We only share your information in these limited circumstances:

  • With clients: Only aggregated, anonymized data for research purposes
  • Service providers: Payment processors, hosting services (under strict contracts)
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In case of merger or acquisition (with notice)

We never sell personal information to third parties or use it for advertising.

Contact Us

Questions about this privacy policy or your data?

• Discord: Send a modmail in our server

• Email: privacy@micromoola.com

• Response time: Within 48 hours